Develop a multi-cloud strategy that can genuinely benefit your organization by following these recommendations.

Heather Doshay explains how a simple project helped build empathy and equalize engagement between remote employees and onsite staff.

For many organizations, knowledge management is a forgotten technology. Now, new attitudes and approaches may help KM systems live up to their original potential.

Value-based healthcare is changing the business model for doctors and hospitals. Here's how analytics is helping these practices change the way they work.

Organizations feel pressured to appoint chief analytics officers and chief data officers, but they may not be using those roles as effectively as they could.

Formalized customer engagement programs are ideal for gathering input to product development, validating corporate strategies and deepening relationships with key customers.

IT leaders must invest in future-focused technology to drive business success, but do it all with an eye on the budget.

Your future shopping experiences might be much more automated, but they also might be much more personal than today's trips to the store.

Technology steps up to take on the global fake news challenge.

Watch out for navel gazing when it comes to your DevOps success metrics.

Equinix, the data center giant, is exploring artificial intelligence to help improve customer experience. Here's what CIO Milind Wagle said about the plan.

The pendulum has swung in the software business, with customers demanding vertical market expertise rather than general-purpose software.

An effective center of excellence can help IT leaders accelerate their organizations' automation efforts to yield bottom-line results.

DevOps requires some hard work and tough choices, but in the end can keep a business competitive and innovative.

If you need to show executives and department heads what AI can do for your company, IT automation is a great proof of concept.

Focus on roles, not job titles within a Scrum team.

Yes, there are ways for Blockchain applications to be compliant with the European Union's GDPR privacy regulations.

AI and intelligent forms of automation are changing the ways companies operate. HR is no exception. In fact, HR leaders are spearheading automation efforts for their employers.

Chances are your AI pilot project won't make it to production deployment. How come?

Digital transformation isn't just some technology project. It requires that an organization rethink its business model and how it serves the customer.